terms
and conditions of sale
Please
read these Terms and Conditions of Sale (“Contract Terms”) very carefully
before you order any goods or services made available on the Eidos Mobile
website (http://www.eidosmobile.com). [A printer friendly copy of these Contract
Terms may be found [here]].
NOTHING IN THESE CONTRACT TERMS
AFFECTS YOUR STATUTORY RIGHTS AND ALL CONTRACT TERMS SHALL BE CONSTRUED
ACCORDINGLY.
1
Definitions
In
these Contract Terms:
1.1
References to “Eidos”, “we”, “us”, “our” and similar
expressions are to Eidos Interactive Limited, further details of which are set
out in paragraph 2.1.1 below;
1.2
Reference to “you”, “the purchaser” and similar
expressions are to the purchaser of any Content via the Website;
1.3
“Content” means wallpapers, ringtones, computer games and
other visual, audio or audio-visual content which Eidos may from time to time
make available for download (with or without charge) via the Website;
1.4
“IVR” means interactive voice response; and
1.5
“WAP” means wireless application protocol.
2
key information
2.1
Who we are All Content purchased
from this Website is supplied by Eidos Interactive Limited a company
incorporated in England
(Company Registration Number 01804186).
Our registered office is Wimbledon Bridge House, 1 Hartfield Road, London
SW19 3RU.
2.2
What goods are provided This Website enables
you to purchase a variety of Content made available via the Website for
download to certain compatible mobile devices.
2.3
What prices do we charge The price for an item
of Content made available on the Website shall be that price advertised on the
Website at the time of purchase. In
addition, where appropriate, delivery charges will also be payable as are
further referred to in these Contract Terms.
All prices include, unless otherwise stated, the applicable value added
tax or other tax or duties due thereon.
Prices are set at the time of purchase and are
subject to change.
Your
network service provider may also charge you a fee for browsing or other data
charge. These are your
responsibility. Please check with your
network service provider for details of such charges.
2.4
How will Content be delivered to you All Content shall be delivered by
download to a compatible mobile telephone device. You may incur additional data, browsing or
roaming charges prescribed by your network provider and these are your sole
responsibility. Please check with your
network service provider for details of all such charges.
2.5
How do you pay
for Content Payments may be
made in one of three ways:
2.5.1
By Premium SMS;
2.5.2
Premium Rate Phonecall/IVR;
2.5.3
by PayPal® using a valid debit or credit card or PayPal
account.
All payments must be paid in full at the time of placing an order for
Content and prior to delivery of such Content to you. No credit terms will be provided.
2.6
Your cancellation rights Once you have commenced
the download of any Content you cannot cancel any order. By the very nature of the items being
purchased, once the Content has been downloaded it is not possible to return
it.
[We therefore strongly recommend that, where available in relation to
any Content, you preview all items using the [Preview Button] before you decide
to make a purchase of any item of Content.]
2.7
Restrictions on duration of use of Content All Content purchased via the
Website may be used on a permanent basis without limit of time in accordance
with the licence terms specified below in these Contract Terms.
However, it is important that you appreciate that all Content is
purchased for use on the mobile telephone to which the Content has been
initially downloaded. Your licence to
use the Content does not permit the transfer of such Content to any other
mobile telephone.
2.8
Language of the Contract All Contracts shall be
concluded in the English language.
However, to assist you in completing the ordering steps specified below,
on-screen instructions in various languages are offered by reference to those
countries listed on the screen referred to in paragraph 3.1.3 below.
2.9
Billing Enquiries and General Enquiries Enquiries should be
directed as follows:
Billing
Enquiries
support@sharewire.net
Technical
Enquiries pre-download
support@sharewire.net
General
Customer Enquiries
telephone no. +44 (0)870 9000 222
customerservice@eidos.co.uk
We do not guarantee to maintain any technical or gameplay support for
any Content for any period of time, which support may in relation to any
Content be withdrawn at any time and without notice.
3
ordering process, formation of contract and cancellation
3.1
Step 1
3.1.1
Select the Content which you wish to purchase by clicking
on the Content.
3.1.2
You will then be taken to our order fulfilment pages. Orders may be fulfilled by third party service
providers on our behalf. Our order
fulfilment is currently carried out by Sharewire.net.
3.1.3
You will then be asked to select the country from which
you are domiciled by clicking on the relevant flag icon.
3.1.4
All Content will be English language versions unless
otherwise stated. Please check carefully
before order that the Content is available in your desired language.
3.2
Step 2
3.2.1
You must then select your mobile telephone to which you
wish to download the Content from the drop down list and click “Next”. If your mobile phone is not listed the
Content is not available for your mobile phone.
3.3
Step 3
3.3.1
You must then select one payment method from the three
available and then click “Next”. Payment
by any other means is not possible.
3.3.2
Payment is by the currency stipulated against the relevant
Content on the Payment Selection screen.
Payment by any other currency is not possible.
3.4
Step 4
3.4.1
Payment by Premium SMS
Where you have selected to pay by Premium SMS your order will be directed
to a screen which will require you to take a note of a message (such as, for
example, AB 12) and SMS number (such as, for example, 12345). You must send the required message to the
specified SMS number shown on the screen.
Letters are case sensitive.
You will subsequently receive the number of SMS messages specified on
the “Payment by Premium SMS” screen and the cost charged for each such SMS
message, plus one additional SMS message at no charge which will contain a WAP
link which will be required to download the Content.
If for any reason you do not receive the above SMS messages you must
send an email to support@sharewire.net.
3.4.2
Payment by Premium rate phone call/IVR
Where you have selected to pay by Premium rate phone call your order
will be directed to a screen which will require you to take a note of a premium
rate telephone number and a code which you must enter on a touch tone telephone
when asked for the code.
You will be required to stay connected to the premium rate telephone
number for a period of time which will be specified on the screen entitled
“Payment Selection”. Calls to such
Premium telephone lines will be charged at the rate per minute specified on the
screen headed “Mobile Number”. Upon
completion of such time the phone call will be disconnected automatically. Within five minutes thereafter you should
receive a SMS message for which no charge will be made by us, which contains
the WAP link to download the Content.
If for any reason you do not receive the above SMS message you must
send an email to support@sharewire.net
3.4.3
Payment by PayPal
Where you have chosen to pay by PayPal® you will be directed
to a screen headed “PAYMENT By PayPal”.
Press the PayPal button. You will
then be directed to the PayPal website to complete your payment by debit or
credit card or, alternatively at your option, by deducting the payment from any
credit balance on your PayPal Account. You
will need to provide a valid email address as part of the payment process to
which an order confirmation will be sent.
Upon successful payment by PayPal, the Content should be delivered to
your mobile telephone within 15 minutes.
If for any reason you do not receive your content or a SMS message
(for which no further charge will be made by us) with a download link to enable
you to download the Content, you must send an email to support@sharewire.net.
3.5
Contract Formation
3.5.1
The Content advertised on the Website does not constitute
an offer to sell you such Content at the prices stated. Rather, your placing of an order for Content
pursuant to any order mechanism referred to in paragraph 3.4 above shall
constitute your offer for such Content on these Contract Terms.
3.5.2
We may reject your order without any reason.
3.5.3
We shall not be deemed to have accepted your offer and a
Contract shall not be concluded unless and until you have followed each of the
required steps referred to in paragraph 3.4, and we have been paid the correct
price for such Content using one of the available payment methods described in
these Contract Terms and a confirmation SMS or email has been sent to you
confirming your order.
3.5.4
All Content is licensed not sold and is subject to the
terms and conditions set out in these Contract Terms.
3.5.5
You should check the SMS message or email sent to you
detailing your order to make sure that it is accurate. If there are any errors in your order you
must contact us immediately by sending an email to support@sharewire.net.
3.6
Delivery and Cancellation
3.6.1
The Content will be deemed to have been delivered to you
upon either receipt by you of your WAP link or, where payment is made by
PayPal, receipt of the Content.
3.6.2
Cancellation of a Contract may be made by you at any time
prior to receipt of the WAP link or within seven working days of receipt of the
WAP link subject to paragraph 3.6.3.
3.6.3
However, once you have started downloading any Content
through a WAP link your right of cancellation automatically ceases. At this
point you agree that your rights to cancel the Contract under the Consumer
Protection (Distance Selling) Regulations 2000 and the EU Distance Selling
Directive (97/7/EC) are terminated, without prejudice to you other statutory
rights.
3.6.4
If you cancel the Contract, Eidos shall have no further
obligation or liability to you.
3.6.5
Cancellation must be effected as follows:
(a)
You must send an email to support@sharewire.net quoting your
Order Reference Number ("ORN").
The ORN will be stated in the SMS message or email which is sent to you
following acceptance of your order as provided in paragraph 3.4 confirming
details of your order.
(b)
Following receipt of your email provided you have not
started downloading any Content we will cancel the Contract and arrange for the
refund of the price paid as soon as possible and in any event within 30 days of
the date of receipt of your email.
3.7
Single download and transfer
3.7.1
Content may only be downloaded once to your mobile
telephone. Repeat downloads of ordered
Content to your mobile telephone will not be provided. If the Content is deleted for whatever reason
from your mobile telephone you will need to re-order the Content pursuant to a
new Contract and such Content may not then be available.
3.7.2
Content may not be transferred to another mobile
telephone.
4
General conditions
4.1
The purchase of Content is subject to availability.
4.2
We may cease to offer or suspend the offering of any
Content without reason and without prior notice. In addition we reserve the right to vary the
Content from time to time in our discretion.
4.3
We reserve the right to change any of these Contract Terms
at any time and without notice. Always
check for the most recent version of these Contract Terms.
4.4
You must be 18 years or older in order to use our services
and order Content. By placing an order
with us for the supply of Content you warrant that:
4.4.1
you are 18 years or older;
4.4.2
you are placing an order for Content as a consumer for
your own private, domestic use and not as a business or in connection with any
business; and
4.4.3
that any personal or other information provided by you to
us is both true, accurate and complete, not made or purported to be made on
behalf of any other person or by using any false information, and that you are
authorised to provide any information supplied to us.
4.5
For so long as you comply with the terms and conditions of
the following, we grant you a limited, non-exclusive, non-transferable licence ("Licence")
to download, install, save and play all Content licensed from us to and on the
supported mobile telephone to which the Content is first downloaded to for your
private and domestic use. Such licence
is personal to you and may not be transferred to any other mobile
telephone. Unless and only to the extent
permitted by mandatory provision of applicable law, you may not rent, lease,
sub-licence, loan, exploit for profit or gain, copy, modify, adapt, merge,
translate, reverse engineer, decompile, disassemble or create derivative works
based on the whole or any part of the Software Product or use, reproduce or
deal in the Software Product or any part thereof in any way share, give third
parties access to, broadcast, sell or otherwise do any other act restricted by
copyright or other intellectual property rights owned by us and our affiliates
in any manner and via any media whatsoever.
Any breach or threatened breach of the terms of this Licence is
unlicensed and shall, without prejudice to any other right or remedy,
constitute an infringement of our intellectual property rights and those of our
licensors to which civil and criminal sanctions may attach.
4.6
All rights not expressly granted hereunder are, to the
extent permitted by law, reserved to Eidos and its licensors. Your rights of
use under this Licence are strictly conditional upon your observance of the
terms and conditions contained in this Licence at all times.
4.7
In the event of termination of this Licence, you must
delete all copies of the Content and all of its component parts stored on the
hard disk of any computer. All provisions of these Contract Terms relating to
disclaimers of warranties, limitations of liability, remedies, or damages, and
Eidos’ proprietary rights shall survive termination.
4.8
You agree to indemnify and keep indemnified on demand
Eidos and its officers, directors, employees and licensors (together “Eidos
Indemnitees”) from all claims, demands, proceedings, liabilities, losses,
damages, costs and expenses suffered or incurred by any Eidos Indemnitees
arising from, based on, or in relation to any breach by you of any provision of
these Contract Terms.
4.9
Limited Warranty This
limited warranty is in addition to, and does not affect your statutory
rights. Eidos warrants to you that the Content
will under normal use and conditions function in accordance with the
instructions [and other help files] provided with the Content an, further,
shall be materially free from material defects and suitable for use on your
mobile telephone provided your phone is listed as being capable of supporting
such Content as at the date of the Contract. The entire liability of Eidos for
breach of this limited warranty will be, at Eidos' sole option, either (a) to
return of the purchase price paid; or (b) to replace free of charge the Content
that does not meet this limited warranty.
4.10
SUBJECT TO PARAGRAPH 4.9 ABOVE, THE LIMITED WARRANTY IN PARAGRAPH 4.9 THE CONTENT IS PROVIDED "AS IS" AND WITHOUT
WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EIDOS
AND ITS LICENSORS DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES, CONDITIONS
OR OTHER TERMS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED
WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY,
NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS AND FITNESS FOR A PARTICULAR
PURPOSE, WITH REGARD TO THE CONTENT AND EACH AND EVERY PART THEREOF. WITHOUT PREJUDICE TO THE GENERALITY OF THE
FOREGOING, EIDOS DOES NOT WARRANT THAT THE CONTENT IS ERROR-FREE OR THAT IT WILL OPERATE WITHOUT INTERRUPTION, NOR
THAT IT WILL REPAIR ANY ERRORS IN THE CONTENT. EIDOS FURTHER DOES NOT WARRANT THAT THE
CONTENT WILL OPERATE ON ALL TYPES OF MOBILE TELEPHONE. REFER TO THE eidosmobile.com website for a
list of supported mobile telephone devices for the relevant Content.
4.11
In addition, Eidos is not liable to you for any failure,
error or delay in the delivery of Content to you which is caused by either:
4.11.1
Information provided by you during the formation of the
Contract being incorrect or inaccurate (including for example an incorrect
billing address, credit card or telephone number being provided);
4.11.2
Your mobile telephone not working properly;
4.11.3
Your mobile telephone not being in an area which is
capable of receiving a network signal capable of receiving a SMS message or
download;
4.11.4
Your phone being switched off or otherwise having
insufficient battery power;
4.11.5
Failure on your part to configure your mobile telephone
correctly so as to be able to receive a file download of Content;
4.11.6
You not being in possession of a valid subsisting contract
with a mobile network operator permitting transfer of files over a GSM network
via WAP and GPRS/UMTS; or
4.11.7
You have insufficient memory on your mobile telephone.
4.12
IN ADDITION, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW:
4.12.1
IN NO EVENT SHALL EIDOS OR ITS LICENSORS BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR PERSONAL INJURY, LOSS OF PROFITS, BUSINESS
INTERRUPTION, LOSS OF INFORMATION, OR ANY PECUNIARY LOSS) ARISING OUT OF THE
USE OF OR INABILITY TO USE THE CONTENT, EVEN IF EIDOS HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES AND THE ENTIRE RISK OF USE (INCLUDING WITHOUT
LIMITATION ANY DAMAGE TO YOUR COMPUTER HARDWARE, DATA OR SOFTWARE) RESIDES WITH
YOU.
4.12.2
IN ANY CASE, THE MAXIMUM AGGREGATE LIABILITY OF EIDOS AND
ITS LICENSORS UNDER OR IN RELATION TO EACH CONTRACT OR THE USE OR ATTEMPTED USE
OF THE CONTENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE CONTENT.
4.13
Nothing in these Contract Terms shall limit or exclude
Eidos' liability to you in negligence for death or personal injury, to the
extent such exclusion or limitation is unlawful, unenforceable or void under
any applicable law.
4.14
Some jurisdictions do not permit the warranty disclaimers
or limitations on liability set forth in these Contract Terms. Nothing in these Contract Terms shall affect
your statutory rights which may vary from state/jurisdiction to
state/jurisdiction.
5
download process
5.1
It is your responsibility to check that your mobile phone
is listed as a supported device for the relevant Content you wish to order. It
is not our fault if you are charged for trying to download Content which is not
compatible with your mobile telephone and you may be charged regardless.
5.2
Configure your mobile telephone to ensure that it is able
to receive a download of the Content you order.
This is also your responsibility.
Please refer to the instructions on the eidomobile.com as well as your
user manual accompanying your mobile telephone and if you are in any doubt
please contact your manufacturer.
6
Governing Law
6.1
These Contract Terms including the Licence and any claim
or dispute of whatever nature arising out of or relating to these Contract
Terms including the Licence shall be governed by, and construed in accordance
with, the laws of England and Wales whose courts shall have non-exclusive
jurisdiction over all disputes arising under or in connection with the same,
unless and to the extent only that the laws and/or jurisdiction relating to
transactions with consumers in a particular jurisdiction require these Contract
Terms and/or the Licence to be governed by and construed in accordance with the
laws of such jurisdiction and/or require any dispute relating thereto to be
subject to the jurisdiction of a court or tribunal in such jurisdiction in
order for these Contract Terms or Licence (as the case may be) to be binding
and enforceable, in which event the local laws and/or jurisdiction of such
jurisdiction shall apply, to the extent so required.
7
General
7.1
These Contract Terms constitute the entire agreement
between Eidos and you with respect to the subject matter hereof and supersedes
all prior or contemporaneous understandings.
No amendment or modification of these Contract Terms will be binding
unless made in writing and signed by a duly authorised representative of Eidos.
7.2
Eidos shall not be liable to you for any delay or failure
in the performance of any obligation under these Contract Terms or any Contract
by reason of any fact, event or circumstance which is outside of the reasonable
control of Eidos.
7.3
Eidos may assign, delegate and otherwise transfer its
rights and obligations under these Contract Terms, in whole or in part, to any
third party and without notice to you.
You may not assign, delegate or otherwise transfer any of your rights
and obligations under these Contract Terms to any third party.
7.4
If any provision of these Contract Terms is illegal or
unenforceable pursuant to applicable law, then such illegal or unenforceable
provision will be deleted without prejudice to the remaining provisions of this
Agreement which shall remain in full force and effect.