Tomb Raider Anniversary - Can't load profile [Workaround]

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04 June, 2007

I can't load my profile, what can I do?


We are aware that some people are having problems with loading their profiles in the game. The problem actually lies with saving the profile but at present we are still looking in to what is causing this. In the meantime, there is a workaround which will allow you to continue your game. Please follow the instuctions below:


  1. Launch the game

  2. Create a new profile from the main menu

  3. Start a new game

  4. Save the game

  5. Press ALT+Tab to minimise the game

  6. Open up My Documents and go in to the EIDOS folder then the Tomb Raider Anniversary folder

  7. Open the folder for your original profile

  8. Select all the files in this directory and right-click on them

  9. Select Copy from the menu

  10. Go back to the previous folder and enter the folder for the new profile

  11. Right-click on an empty space and choose paste

  12. Press ALT+Tab again to go back in to the game

  13. Press Escape to bring up the menu and choose the Save option

  14. Create another new Save game

  15. Press Escape again and choose Load

  16. Your previous save games should be available for loading



You should now have loaded up your previous save game and can continue playing.

**Please note that after saving your game again and reloading it at a later date may end in having the same problem loading the profile in which case you may need to repeat this when playing.** Once we get more information on this problem this FAQ will be updated so please check back for any updates.

If you wish to assist us in finding a solution, please send us an email via our webpage:

http://www.eidos.co.uk/support/techsupport.html

Thank you for your patience whilst we investigate this.

Perhaps these related FAQs may be of help to you:

General FAQ

General FAQ

Video FAQ

Multiplayer Problems FAQ

Miscellaneous FAQ

Controls FAQ

Installation and Setup FAQ

Miscellaneous FAQ

Miscellaneous FAQ

Installation and Setup FAQ

Savegame Problems FAQ

Installation and Setup FAQ

Installation and Setup FAQ

Gameplay Problems FAQ

Gameplay Problems FAQ

Installation and Setup FAQ

Gameplay Problems FAQ

Controls FAQ

Gameplay Problems FAQ

Miscellaneous FAQ

Controls FAQ

General FAQ

Controls FAQ

Gameplay Problems FAQ

Gameplay Problems FAQ

Gameplay Problems FAQ

Operating System - Important FAQ



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